1. Introduction
This Privacy Policy explains how Prashanth Tech ("Prashanth Tech", "we", "us" or "our"), based at Road No. 9, Film Nagar, Hyderabad, Telangana, India, collects, uses and protects personal information when you visit prashanthtech.com (the "Website"), contact us, or use our services.
We respect your privacy and handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023, to the extent applicable.
2. Information we collect
Information you give us: when you contact us by phone, email, WhatsApp or through the enquiry form on our Website, we may receive your name, phone number, email address, business details, the services you are interested in, your budget range and any message or files you choose to share.
Project information: if you become a client, we may receive information needed to deliver your project, such as content, logins or access to accounts, app store or hosting credentials, and business data you provide.
Technical information: like most websites, our hosting provider may automatically record basic technical data such as IP address, browser type, device information, pages visited and the date and time of the visit, for security and to keep the Website running properly.
3. How our enquiry form works
Our enquiry form does not store your details on our Website. When you submit it, WhatsApp opens on your device with your details pre-filled, and the message is only sent when you choose to send it. Messages sent over WhatsApp are also subject to WhatsApp's own terms and privacy policy.
4. How we use your information
We use personal information to:
- respond to your enquiries and provide quotes;
- plan, design, build, deliver and support the services you request;
- communicate with you about your project, invoices and support;
- improve our Website and services;
- keep our Website and systems secure and prevent misuse; and
- comply with legal, tax and accounting obligations.
We do not sell your personal information.
5. Sharing of information
We share personal information only when needed, for example:
- with service providers who help us operate, such as hosting, email, cloud, payment and communication platforms;
- with third-party platforms needed for your project, such as Google Play, the Apple App Store, payment gateways or cloud providers, as directed by you;
- where required by law, regulation, court order or a government authority; or
- to protect our rights, users or the public.
These parties are expected to protect your information and use it only for the purpose it was shared.
6. Third-party services on our Website
Our Website uses some third-party services to function, including Google Fonts (to display text), Google Maps (to show our location) and a public content delivery network for website scripts. When these load, the providers may receive technical information such as your IP address under their own privacy policies. Links to WhatsApp, phone and email open the respective apps on your device.
7. Cookies
Our Website does not use advertising or tracking cookies of its own. Embedded third-party services such as Google Maps may set their own cookies. You can control or delete cookies through your browser settings. If we add analytics or similar tools in future, we will update this policy.
8. Data security
We take reasonable technical and organisational measures to protect personal information, such as secure (HTTPS) connections, access controls and limiting access to people who need it. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Data retention
We keep personal information only for as long as needed for the purposes described in this policy, including to provide services, resolve disputes and meet legal, tax and accounting requirements. After that, we delete or anonymise it.
10. Your rights
Subject to applicable law, you may ask us to access, correct, update or delete your personal information, or withdraw consent you have given. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.
11. Children's privacy
Our Website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has shared personal information with us, please contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
13. Grievance officer
If you have a concern or complaint about how your personal data is handled, contact our Grievance Officer:
Kaithala Prashanth
Prashanth Tech
Road No. 9, Film Nagar, Hyderabad, Telangana, India
Email: prashanthapps@gmail.com
Phone: +91 79974 54290
We will acknowledge your complaint and try to resolve it within a reasonable time, as required by applicable law.
14. Contact us
For questions or requests about this Privacy Policy, contact Prashanth Tech at prashanthapps@gmail.com or +91 79974 54290, or write to us at Road No. 9, Film Nagar, Hyderabad, Telangana, India.